Client Comments
“Sumer and Shane are incredibly knowledgeable and easy to work with. They assessed our center on how to optimize its performance in the phase that we are in and guided us through the 6 cylinder process to build a strategy and action plan so we could hit our metrics and grow the centers capability. They are incredibly accommodating and knowledgeable about how centers should operate, and their coaching has been excellent. As a result, we are on a path to planned, sustainable growth due to the help we received from the Business Excellence Group. We look forward to joining their certification process in early 2021.”
Alyssa Rodrigues, Ph.D
Director
Alaska MEP Center
“First, Sumer and the team at BXG are fun to work with. They take seemingly very difficult problems and make them enjoyable to work through – and this is not always the case in manufacturing and operations. Their ability to grasp our business model and our issues and opportunities within hours was quite impressive. What was more impressive was their ability to start improving our operations immediately. They partnered with us and within the first month we were hitting record shipments, and these have increased for the past 3 months. I would highly recommend BXG to any business owner/operator as there is never an end to improving and learning. The Business Excellence Group will “turbocharge your results like they have ours!”
Mike Koenig
President/Co-Founder
Studio Shed
“The Oklahoma Manufacturing Alliance began working with The Business Excellence Group in June 2020. As we transitioned our business model, we partnered with Sumer Sorensen-Bain and Shane Barber using the Business Excellence Optimization Model “The Straight 6”. We chose a holistic optimization model instead of tuning up bits and pieces of our business. This approach has prepared us for growth as we serve the Oklahoma manufacturing community.
Sumer Sorensen-Bain is a trusted advisor to The Oklahoma Manufacturing Alliance. She provides guidance and oversight to our business optimization. Her knowledge of systems and processes is invaluable to any business big or small. Sumer is professional, talented, disciplined, structured, and caring.
Shane Barber is an extremely talented individual that provides vision to organizational design plus the alignment of people and processes that optimize a business. He has a unique and special skill set that allows him to easily connect with any employee in your business. He has become a personal trusted advisor to me and my role at The Oklahoma Manufacturing Alliance.”
Dave Rowland
President/CEO
Oklahoma Manufacturing Alliance
“I wanted to offer up a testimony on the work that I have been doing with the Business Excellence Group on supply chain management. We have been working to double our business from $250 million/year to $500 million/year in our North America solar distribution division. Our struggle is not having a solid foundation of supply chain management in our company within the procurement department and the sales team. In addition, as part of my transition from COO to CEO I needed a plan for our growth that included goals and objectives. The supply chain coaching and consulting we received helped us realize that we needed to create the following:
- Longer demand forecasting process required
- Material stock out and vendor accountability
- Vendor strategic partnerships with those who will be integral in our growth
- How we can reduce our cost of ownership and inventory management
We are continuing to lean on the Business Excellence Group in the future to create our warehouse capacity scenario planning with our partners in the four regions as well as coaching. The Business Excellence Group has been an amazing resource to brainstorm, set goals, and understand how we will need to focus as a business on the linkage between our growth and our supply chain health.”
– Anonymous Solar Company
Having worked with BXG (Business Excellence Group) before, it made sense to bring them into my new company to assist me in aligning the organizational structure to achieve its strategic objectives. When I described the landscape to Sumer, we worked on a plan and created a scope of work that included a “Lean” enterprise technique used to document and improve the flow of information through all stages of client engagement. This lean principle is better known as a VSM (Value Stream Map). As we worked through the current state, we discovered what needed created or improved. This created our actionable “to-do’s”. Along the way, we touched on role clarity and single point accountability for each step of information flow. The output was a documented information flow process and a specific “how to” achieve each strategic objective.
Most business and strategy consultants can do the technical aspects of what I just described. Here is what sets BXG apart from any other consultant. Both Sumer and Shane have an unmatched ability to establish trust and build rapport with any audience very quickly. They have the perfect blend of challenging the team, holding it accountable, and getting its buy-in along the way. Lastly, they are both result oriented and believe it’s okay to have fun along the way. Sumer Sorensen-Bain is a trusted advisor to me personally. She provides guidance and oversight to me achieving the strategic objectives of KMS.
Donovan Hensley
COO
Kansas Manufacturing Solutions
